How to Make Enterprise Gen AI Work

If your organization is still relying on ad hoc employee experimentation with gen AI, it’s time to shift gears. While experiments like using Claude to draft emails or ChatGPT to brainstorm can yield learning and productivity benefits on an individual or unit level, they are typically unstructured and unmeasured and rarely yield large-scale results. (We believe that this is part of why companies aren’t yet seeing bottom-line impact from AI investments.)